Terms

SHOPPING

You can purchase our shop collection online. For bespoke or custom designs call Pamela on 087 686 9220 or email hello@farrellandchase.com

Farrell & Chase reserves the right to change prices on the website at any time without notice. However, any price increase will not affect orders already placed.

PAYMENT

Farrell & Chase accepts secure payments through Pay Pal.

SHIPPING

On placing your order, it will be dispatched within 2 working days. European residents should receive their order within a week. For the rest of the world, please allow two weeks.

Cards and other small items are shipped via Standard Post without insurance. Larger items are shipped via Standard Parcel Post without insurance. Insurance is available upon request.

Custom and bespoke stationery orders are shipped by Express Insured Post.

We can also ship via UPS, with tracking number. Please contact us for a quote.

Any duty or customs imposed on international shipments are the sole responsibility of the recipient.

Orders are carefully packaged to avoid damage in transit. Any damage must be notified within 24 hours.

RETURNS

Farrell & Chase is fully committed to providing the highest quality invitations, cards, prints and stationery, and we stand by the quality of our product. That said, if you are not satisfied with our product for any reason within our control, please do not hesitate to contact us and we will initiate the exchange process.

LETTERPRESS

Letterpress printing is an artisan craft and slight variations and irregularities are to be expected. Please note that we use cotton papers and inks that vary slightly from batch to batch. No two pieces are entirely identical, and letterpress printing is not an exact science. Subtle variations in inking, color, impression and position are to be expected.

CUSTOM & BESPOKE ORDERS

A non-refundable deposit of 50% is due when an order is placed. Orders will not be produced without receipt of a deposit. The remaining balance is due before delivery. Orders will not be dispatched until full payment is received. We accept cheques, bank drafts, cash and credit card payments via Paypal.

Proof reading is the customer’s responsibility. Farrell & Chase will not be held responsible for any mistakes that go unnoticed after the final proofs have been signed for. PDF proofs will be supplied for each stationery item ordered. These proofs must be signed off by email or by post prior to commencement of printing. Please note that we cannot accept returns due to customer input errors (e.g. typos), and that in approving your final proof you accept responsibility for any errors. If errors are discovered after proof approval, we are required to charge for a reprint.

Please note that refunds are not available on custom orders.

Delivery charges within Ireland are an extra cost of €25 and are not included in the price of stationery. If you require delivery of your stationery you must inform us at the time of final payment and supply a valid address where the stationery must be signed for. If you are collecting your stationery please call or email ahead to arrange an appointment. Delivery to locations outside Ireland can be arranged, costs will apply, quotation on request.

PRIVACY POLICY

We do not share any of your information with outside parties.

COPYRIGHT

All of the designs on our website are protected by copyright. All rights reserved. If you need a photo for second party use please email us at hello@farrellandchase.com and we will be happy to provide you with one.

ANY QUESTIONS

Email Pamela at hello@farrellandchase.com

NEW WEBSITE

We are excited to announce we will be launching a new Farrell & Chase website soon with more products, designs and services!

Blog

BESPOKE STATIONERY – TARA & DAVID

I worked with Tara and David creating bespoke wedding stationery for their 2011 Co. Clare wedding. When Tara and David first approached me about their wedding stationery they had a very specific idea of what they wanted. I was delighted to work with them to bring their vision to reality. They chose blind de-bossing coupled […]

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Blog

CUSTOM STATIONERY – FELICITY & STEPHEN

Today I am delighted to be featuring Felicity and Stephen’s customised Chantilly letterpress wedding stationery. Felicity and Stephen were married in Waterford in 2011. When I met with them to discuss their stationery they were very specific in what they wanted. We customised our Chantilly design printing it on A5 card, rather than squared card, […]

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Blog

BILINGUAL STATIONERY – RUTH & CHARLES

I’m thrilled to be sharing Ruth and Charles’ bilingual wedding stationery with you today. Ruth and Charles were married in Renvyle in 2011 and as Charles is French and Ruth is Irish they had both Irish and French guests traveling to their west of Ireland wedding. They chose our Fly Away suite invitation booklet, which […]

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